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After Sales Services

After-Sales

At Elite Kitchen Service, we know how crucial your ELRO kitchen appliances are for keeping your cooking facility running smoothly. That’s why we bring swift, efficient, and reliable emergency repair services to your disposal.

We are always at your service to take care of and accompany you throughout the ELRO appliance life with warranty inspections, repairs, and pressure test inspections.

We offer cost-effective PPM packages tailored to your ELRO appliance needs.

Our team of ELRO experts is ready around the clock to respond quickly to any urgent ELRO machine repair needs. As ELRO specialists, we keep more than 500 replacement parts in stock, meaning we can fix any of your ELRO kitchen gear correctly on the first attempt. Minimise downtime and disruption to your commercial kitchen operations with us! 

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Call Out/Repairs

At Elite Kitchen Service, we know how crucial your ELRO kitchen appliances are for keeping your cooking facility running smoothly. That’s why we bring fast, efficient, and dependable emergency repair service at your disposal for ELRO machine problems.

Our team of ELRO experts is ready round-the-clock to quickly respond to any urgent repair needs. As ELRO specialists, we keep more than 500 replacement parts in stock, meaning we can fix any of your ELRO kitchen gear correctly on the first attempt. Minimise any interruptions to your commercial kitchen operations with us! 

Pressure Testing

ELRO machine pressure test is an integral part of our regular maintenance checks, enabling us to ensure appliances are working properly and safely. According to kitchen safety regulations, a pressure system includes any system containing a certain type of fluid or steam. For ELRO appliances, this can include heating chambers and pressure-cooking chambers.

At Elite Kitchen Service, we strictly follow safety regulations that require regular testing of certain ELRO kitchen appliances. We use all the necessary tools to test pressure vessels and safety valves. Our pressure test also involves conducting tests and checking all mechanical and electrical safety devices.

Our knowledge and expertise in ELRO appliances enable us to conduct pressure tests efficiently, minimising disruption to your kitchen and business.

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Planned Preventative Maintenance

Planned Preventative Maintenance (PPM) is inevitable for ELRO appliances. Regular ELRO machine maintenance ensures your kitchen equipment operates efficiently in the long run.

Our ELRO equipment specialists are aware of all aspects of PPM and play a vital role in reducing downtime and expenses with thorough inspections, which are essential for detecting potential issues with kitchen equipment. The best part of this service is that we help you comply with the industry’s standard regulations by ensuring that your kitchen appliances meet the necessary health and safety regulations for preparing food.

We also offer original equipment manufacturer (OEM) parts imported directly from ELRO. You just need to follow the manufacturer’s maintenance guidelines to ensure your appliances stay efficient and protected.

Planned Preventative Maintenance

Planned Preventative Maintenance (PPM) is inevitable for ELRO appliances. Regular ELRO machine maintenance ensures your kitchen equipment operates efficiently in the long run.

Our ELRO equipment specialists are aware of all aspects of PPM and play a vital role in reducing downtime and expenses with thorough inspections, which are essential for detecting potential issues with kitchen equipment. The best part of this service is that we help you comply with the industry’s standard regulations by ensuring that your kitchen appliances meet the necessary health and safety regulations for preparing food.

We also offer original equipment manufacturer (OEM) parts imported directly from ELRO. You just need to follow the manufacturer’s maintenance guidelines to ensure your appliances stay efficient and protected.

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Packages

We provide three top PPM service plans, each with its own advantages outlined below. We also offer tailor-made service contracts to fit the needs of your kitchen or business.

Bronze Service Contract

  • Yearly PPM visit
  • Safety checks and pressure test
  • Priority response
Book Now

Silver Service Contract

  • Biannual PPM’ visit
  • Safety checks and pressure test
  • Priority response
  • Special labour rate
  • Discounted parts
Book Now

Gold Service Contract

  • Biannual PPM’ visit
  • Safety checks and pressure test
  • Priority response
  • Call out included
  • Labour included
  • Discounted parts
Book Now

To learn more about our maintenance service contracts, contact us at:

Info@elitekitchenservice.co.uk

Our Customer Feedback

“I have consistently found Elite Kitchen Service to be a reliable partner, quick to act, and adept at swiftly resolving any issues we encounter with our Elro equipment. Their commitment to exemplary service has made them an invaluable resource for our kitchen needs.”
Szymon Gwizdała
Szymon GwizdałaAssistant Chief Engineer Royal
Lancaster London
“Working with Elite Kitchen Service for over 8 years, I have never been let down. Jude and his team at Elite Kitchen are the most reliable and professional catering equipment maintenance contractors I ever come across in the industry.”
Valentin Trandafir
Valentin TrandafirFacilities Manager Sofitel London St James
“I recommend Elite Kitchen for their dedication, excellent communication, always being on time, and consistently helpful. They are highly reliable and committed to providing top-notch service.”
Przemek Krupinski
Przemek KrupinskiMaintenance Manager
DO & CO, Airline and events catering. Feltham.
“We have been working with Elite Kitchen Service for many years and can’t fault the service they provide. Always prompt on call-outs; to date, we have never been let down or any issues left unresolved before they leave the site. Jude and Jimmy are very reliable, professional engineers and have built respect amongst staff in the kitchen areas, enabling access to be granted whenever requested. Couldn’t recommend them enough.”
George McCann & Sons Ltd
George McCann & Sons LtdCatering Contractor Management Houses of Parliament, London
“I have worked with Elite for over 12 years. During this time, I found them to be professional and polite. Their workmanship is so excellent that I wouldn’t let anyone else touch any of our Elro Equipment. They are masters of their trades.”
Kevin Dudley
Kevin DudleyExecutive Chef/Head of Catering
Pembroke College Oxford
“We have been using Jude and elite catering at the college for nearly 15 years, and He was part of the team installing the new kitchen. I have only been with the college for 3 and a half years and often welcome chefs from other colleges to show them how well-made and maintained the Elro range is. Jude is always easily contactable, quick to respond, and visits the site to fix any issues. Their servicing is in-depth, with great videos and information presented at the end. Jude and his team are happy to work around your needs and are never intrusive, getting the work done quickly and to a high standard many times, giving you options for new or reconditioned parts and helping manage costs. We are happy to recommend Jude and his excellent services.”
Sean Ducie, Head Chef.
Sean Ducie, Head Chef.The Queen’s College, Oxford.
As a leading Oxford university college, maintaining the highest standards is paramount, and Elite Kitchen Service LTD has been an invaluable partner in ensuring the smooth operation of our facilities. We highly recommend using Elite to any catering organisation seeking reliable and competent maintenance services for their Elro equipment. Jude’s dedication, reliability and professionalism have been instrumental in supporting our operations and we look forward to continuing our partnership with him in the future.
Maurice Cap, Head Chef.
Maurice Cap, Head Chef.Oriel College, Oxford.
“Jude and his experienced team at Elite have been taking care of our equipment for more than 15 years, the “can do” attitude is very reassuring. Both planned maintenance and emergency repair have all been reliable and smooth, a top team!.
Craig Rowland, Executive Chef.
Craig Rowland, Executive Chef.The Carnegie Club at Skibo Castle.

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